Returns & Exchanges
At B Nails, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unused and unopened products. If your order arrives damaged or incorrect, please reach out to our support team immediately for a hassle-free replacement.
Review Eligibility
Ensure your nail lacquers, tools, or accessories are unopened and in their original packaging to qualify for a full refund.
Submit a Request
Email our support team with your order number and photos of the items you wish to return to receive a Return Authorization Number.
Pack and Ship
Securely package your items and include your authorization slip before mailing the package to our designated returns facility.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing